Global operations, delivered with a human touch.

Valora Global Services Pvt. Ltd. is a Bengaluru-based business operations partner helping organisations improve customer experience, streamline operations, and scale through people, technology, and innovation.

Who we are

We bring customer support, business operations, and technology together in one coordinated delivery model. Our work is designed around clear communication, practical problem-solving, and long-term value—helping clients build reliable operations that can adapt as they grow.

Our approach

We believe outsourcing should be a strategic investment, not simply a cost-saving exercise. Each engagement starts by understanding the client’s operational reality, then connecting the right people, processes, and technology to create measurable improvement.

Leadership

Parvez Khan — Founder & CEO. With over 15 years across IT, Microsoft 365, CRM, server infrastructure, logistics and supply chain operations, AI, and business automation, Parvez leads Valora’s technology direction and strategic growth.

Firdose Jahan AR — Co-Founder & Chief Business Development Officer. With over 9 years across IT, technical support, systems analysis, cloud technologies, and team leadership, Firdose builds high-performing teams, drives technology-enabled solutions, and strengthens customer experience.

Naveed Khan — Chief Operating Officer. With 9+ years in operations, customer service, service desk management, and process optimisation, Naveed leads operational excellence and scalable, efficient delivery for clients.

Our workspace and culture

Our Bengaluru workspace supports focused work, collaboration, and client-ready conversations. We combine a structured working environment with a culture of accountability, continuous improvement, and service quality.